Privacy Policy

This Privacy Policy describes how Timepiece Tailor Watches (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our services or make a purchase from timepiecetailors.com (the “Site”). For this Policy, “you” and “your” refer to users of the Services, including customers and visitors.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described. If you do not agree, do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post any updates on the Site to keep you informed.

How We Collect and Use Your Personal Information

We collect personal information from various sources. This information varies based on your interaction with us.

We use your information to communicate, provide Services, comply with legal obligations, enforce terms, and protect our rights and the rights of others.

What Personal Information We Collect

Personal information identifies or describes you. We collect different types depending on your interaction with our Site and Services.

Information We Collect Directly from You

We collect:

  • Basic contact details like your name, address, and phone number.
  • Order information such as billing and shipping addresses and payment details.
  • Account details including your username, password, and security questions.
  • Shopping details like viewed items and cart additions.
  • Customer support information from your communications with us.

You may choose not to provide certain information, which could affect your use of our Services.

Information We Collect through Cookies

We collect Usage Data automatically using Cookies and similar technologies. This includes device and browser information, IP address, and interaction data.

Information We Obtain from Third Parties

We may obtain information from third parties, such as:

  • Vendors and service providers like Shopify.
  • Payment processors for payment and order fulfillment.
  • Tracking technologies from third parties for analytics and advertising.

We handle third-party information according to this Privacy Policy but are not responsible for their practices.

How We Use Your Personal Information

We use your information to:

  • Provide products and services, process payments, and manage your account.
  • Market and advertise to you, including personalized ads and communications.
  • Prevent fraud and ensure account security.
  • Communicate and improve customer support.

Cookies

We use Cookies to enhance our Site and Services. This includes remembering preferences and running analytics. You can set your browser to reject Cookies, but this may affect your experience.

How We Disclose Personal Information

We may disclose your information to:

  • Vendors and service providers who help us operate.
  • Business and marketing partners like Shopify.
  • Affiliates within our corporate group.
  • In business transactions, legal compliance, or to protect our rights.

User Generated Content

You can post reviews and other content publicly. We do not control access to this information and cannot ensure its security.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices or content accuracy.

Children’s Data

Our Services are not for children. We do not knowingly collect information from children. Contact us if a child’s information was provided, and we will delete it.

Security and Retention of Your Information

No security measure is perfect. We recommend not using unsecured channels for sensitive information. We retain information based on need and legal obligations.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Accessing or correcting personal information.
  • Deleting personal information.
  • Receiving and transferring personal data.
  • Limiting or opting out of certain uses of your information.

You can manage these rights by contacting us. We do not discriminate for exercising these rights.

Complaints

Contact us with any complaints. If unsatisfied with our response, you may appeal or contact your local data protection authority.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at [email protected] or via our Contact page.